Office Manager

Summary:

The Office Manager provides administrative support to their branch including the General Manager, Operations Manager, and field employees. This position acts as a liaison between Branch Support departments such as Accounting, Marketing, etc., and the local Branch.

Essential Job Duties:

• Oversees the work of office employees to ensure they follow operating procedures for capturing accurate

information and gives reports to the management

• Reporting office progress to senior management and working with them to improve office operations and

procedures

• Partners with the Human Resources team to apply company policies and assist in onboarding new

employees

• Completes general office duties including billing, filing, printing, and scanning documents

• Informs management of “key customer issues” including dissatisfaction, perceived lack of response, etc.

• Processing payments, invoices, income and receipts and entering data into accounting software

• Approving vendor invoices

• Administering payroll approvals

• Managing employee expense claims

• Helping the Accountant with administrative duties and preparing yearly accounts

• Supports daily, monthly, and quarterly branch deadlines

• Supports special projects and other documents in support of company objectives

Other Duties:

• Performs other duties as requested

Knowledge, Skills, & Abilities:

• Excellent verbal and written communication skills

• Excellent organizational skills and attention to detail

• Excellent time management skills

• Ability to function well in a high-paced and at times stressful environment.

• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

• Proactive, organized, detail-orientated self-starter

• Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance

to management and employees verbally and in writing

• Ability to manage time effectively and efficiently

• Ability to multi-task with minimal supervision

• Regular and reliable attendance

Minimum Qualifications:

• High School Diploma or equivalent

• Experience with the following software applications: Mac OS, Microsoft Suite, or Google Suite

• Possess a valid driver’s license

• Eligible to work in the U.S. without sponsorship

Preferred Qualifications (not required):

• Experience with the following software applications: Service Titan and Google Suite

Physical Demands:

• Ability to operate computer, phone and other office equipment as needed

• Ability to work effectively using a personal computer for long periods of time

• Ability to sit/stand at workstation for extended periods of time

• Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

• Ability to perform the essential functions of the position with or without reasonable accommodation

Engineered Heating and Air is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.